1- Prices
All prices are in Canadian currency and all orders are payable in Canadian currency.
2- Back-order
In case of a back-order, a clerk will call the client to give the approximative delay it will take to complete the order.
3- Shipping Charges
The shipping charges for delivery anywhere in Canada is $5.00 for orders under $30.00, $8.00 for orders between $30.00 to $250.00 and $12.00 for orders over $250.00. For all delivery outside Canada, the shipping charges will be confirmed on a pro forma invoice (see n°7).
4- Payment
All orders must be paid by VISA or MASTERCARD. If you have a customer account with us, you can make your payment through our Web site by writing your account number in the payment section when you are ready to order. All orders charged to your customer account have to be confirmed by telephone by a bookseller before we complete the order.
5- Delivery Delay
For your information, the average delay for delivery in the province of Québec is one (1) to three (3) working days, and two (2) to five (5) working days for delivery elsewhere in Canada.
6- Return Policy
You must obtain an authorization before returning books that you ordered. Please call the bookstore at 514 875-6326 or at 1 800 363-2327.
7- Orders from Outside Canada
All orders from outside Canada, have to be confirmed by fax or by email. We will send you a pro forma invoice with informations about the shipping charges, custom charges and taxes if applicable. We will fill your order only after we will have received your confirmation and the complete payment of the order.